Responsibilities

  • Maintain and support mission critical, front-end and back-end production environments using Windows Server 2016
  • Plan and execute the transition from Hyper-V virtual machines to Docker containers
  • Maintain and troubleshoot Microsoft Active Directory – including creating/removing users, configuring groups and assigning appropriate permissions on network resources
  • Design and deploy best practices regarding windows system monitoring, change control, service level agreements, and assist in the creation of the company’s infrastructure policies and standards.
  • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary
  • Plan and perform hardware/software upgrades
  • Install and maintain hardware and software systems
  • Troubleshoot and optimize network performance
  • Provide support for WAN, LAN, VPN and remote access connectivity issues
  • Collaborate with team on future direction and opportunities for new technology
  • Establish software/hardware standards and systems policies and procedures
  • Engage in long-term strategic planning with regard to systems development and integration
  • Network and Systems performance monitoring, tuning and capacity planning
  • Participate in vendor negotiations, technical security reviews and relationship management
  • Participate in planning, communication, system recovery, testing and documentation for disaster recovery events
  • Collaborate closely with network administrator to ensure the security, availability and performance of systems
  • Participating in 24x7 on-call support rotation

Qualifications

  • 5+ years of experience supporting Windows information technology infrastructure
  • Demonstrated experience supporting Microsoft technologies
  • Demonstrated experience with containerized environments, Kubernetes a plus
  • Strong knowledge and demonstrated experience virtualization (Hyper-V, VMware, OpenStack, KVM), Microsoft Servers and platforms, including Active Directory, Hyper-V, SCOM, SCCM, GPOs and PowerShell scripting
  • Demonstrated experience supporting a Windows infrastructure (Active Directory, ADFS, DNS, DHCP, and Terminal Services)
  • Experience installing and maintaining monitoring tools (Microsoft System Center, Prometheus)
  • Excellent server operating systems and hardware equipment knowledge
  • Ability to effectively balance multiple projects, conflicting priorities, substantial workload
  • Proven experience working in a dynamic and rapidly growing global company
  • Demonstrated ability to manage and prioritize multiple problems and issues with minimal supervision, excellent organizational skills
  • Microsoft certification such as MCITP, MCSE/MCSA a plus
  • Good command of English - written and spoken

benefits

We pay 100% of benefit premiums for Medical, Dental, and Vision coverage for our employees and 100% of their dependents’ premiums.  Health benefits are effective on your date of hire.

In addition to providing core health benefits, we provide the following:

  • 100% of the cost for Basic Life and Accident insurance
  • Short-term and long-term disability protection

Voluntary Benefits

Full time employees are eligible to purchase additional life and accident insurance for themselves and their dependents.